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As a Member of the Starnet® Worldwide Commercial Flooring Partnership, Commercial Flooring Concepts is proud to present the technical publications of Starlog™.

Starlog vol9 issue 1 Advice for Avoiding Construction Pitfalls
Vol. 9, Issue 1  Size: 1.17 MB  Uploaded: July 1st, 2009
In "A Tale of Two Cities," Charles Dickens opens with, "It was the best of times, it was the worst of times."

This story could be a parable for today’s business climate. The pressure to cut a corner here or there to stay profitable, or to find creative ways to get more work done with fewer people, is testing the mettle of many companies.
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Starlog vol8 issue 2 Carpet 101
Vol. 8, Issue 2  Size: 319 KB  Uploaded: April 19th, 2009
What are some of the performance components that make carpet perform well?Although you needn’t be an expert on all carpet matters, a basic understanding of construction will help you choose a carpet that meets the physical and aesthetic needs of your space. Plus, a working knowledge about construction will help everyone on the project — manufacturers, designers, contractors and end users — ensure that the carpet delivers on everyone’s expectations.
Starlog vol8 issue 1 Floor Preparation Estimates
Vol. 8, Issue 1  Size: 1 MB  Uploaded: June 30th, 2008
A flooring contractor can provide a ballpark estimate during a project’s pecification stage. But providing a hard quote for the actual cost is like predicting the score of a game when the first pitch is thrown.
Sure, player stats and team standings may be good indicators, but how any one game plays out can leave us in suspense until the bottom of the ninth.
And so it is with floor preparation estimates. Every job is unique.
Starlog vol7 issue 2 The "Cure" for Concrete Moisture and pH Ills
Vol. 7, Issue 2  Size: 702 KB  Uploaded: October 4th, 2007
Moisture-related floor covering failures are responsible for over $1 billion annually in damages. The problems range from cupping, buckling, blistering and adhesive failure to discoloration and mold growth. These issues can occur soon after the installation, and in some cases, years down the road. This StarLog provides information about concrete, moisture and pH problems and solutions.
Starlog vol7 issue 1 And Now: A Word About Flooring
Vol. 7, Issue 1  Size: 719 KB  Uploaded: August 9th, 2007
Every business develops words, definitions and terminology that become part of the language of the trade. If you’re a designer, specifier, facility manager or building manager, learning and using interiors language and lingo helps you communicate better with and to each other. You not only sound smarter, you are equipped to make more intelligent decisions. Understanding trade words can be essential to the integrity of the job itself. At the very least, it eliminates misunderstanding and confusion.
Starlog vol6 issue 2 Patterned Carpets: Finding the Best Match for Your Project
Vol. 6, Issue 2  Size: 507 KB  Uploaded: April 1st, 2008
Patterned carpet is not new but its design sophistication is breaking new ground. With multiple colors and intricate patterns, these carpets were originally introduced to hide foot traffic wear and stains in large spaces. Today’s patterned carpet visuals have evolved into an art form. Carpet mills have engaged the services of big-name designers to develop exquisite patterns. The variety of standard and custom yarn colors is virtually endless.
Starlog vol6 issue 1 Flooring In The LEED
Vol. 6, Issue 1  Size: 936 KB  Uploaded: June 16th, 2006
The environmentally responsible commercial construction market will reach $10 to $20 billion over the next five years. This "green" growth will offer greater opportunities for everyone to be involved with environmentally responsible building projects.

Along with this growth you can expect more information, and unfortunately, more misinformation, about green construction materials and methods. To help separate fact from fiction, this issue focuses on the most often asked questions about how flooring can contribute to earning LEED points and play a role in environmentally responsible projects.
Starlog vol5 issue 3 The High Cost of Buying Low
Vol. 5, Issue 3  Size: 1 MB  Uploaded: April 1st, 2008
Time and again, businesses decide to purchase carpet directly from a manufacturer.

Their reasoning is simple. Buying a commodity product direct will save middleman expenses. More often than not, these companies find out the hard way, that carpet is not a commodity, and that buying direct does not save money in the long run. In many cases, it doesn’t even save money in the short run! Buying direct paves the way for “nobody wins” scenarios that drive installation complaints and claims up.
Starlog vol5 issue 2 Hassle-Free Flooring Renovations In Retail & Library Environments
Vol. 5, Issue 2  Size: 673 KB  Uploaded: October 26th, 2005
Ask retailers what they hate most about floorcovering renovations, and they'll tell you it's the hassle of removing merchandise off of, and back on to, display racks and fixtures. Librarians have a similar lament about packing and unpacking volumes of books off of, and back on to, shelves and bookcases.
Starlog vol5 issue 1 Anticipating The Unexpected ...
Vol. 5, Issue 1  Size: 213 KB  Uploaded: August 2nd, 2005
On the surface, flooring projects may seem fairly straightforward. Specify a nice floorcovering. Negotiate a fair price with the installer. Down goes the floor and in comes the furniture and building occupants. But, scratch that surface and the potential pitfalls that can undermine your flooring project reveal themselves.
Starlog vol4 issue 6 Appearances Do Matter
Vol. 4, Issue 6  Size: 895 KB  Uploaded: June 10th, 2005
We've created our own maintenance monster, in a sense, because today's carpets are masters of disguise. The intricate patterns mask soiling and stains. The advanced fibers and backings are engineered to resist crushing and fluid absorption. New dying techniques ensure that carpet colors stay bright, vibrant and colorfast. Yarn treatments applied during manufacturing and even some after-market treatments, effectively repel stains. All this can create a false sense of security.
Starlog vol4 issue 5 The Perfect Match: Carpets Built On The Right Foundation
Vol. 4, Issue 5  Size: 1.13 MB  Uploaded: June 10th, 2005
Patterned carpet now accounts for over 90% of commercial carpet installations, especially in high profile locations. The broad array of available styles and customized treatments defies description. Designers and facility managers know that patterned carpet has practical and aesthetic benefits.
Starlog vol4 issue 4 Safety Underfoot
Vol. 4, Issue 4  Size: 2.15 MB  Uploaded: June 10th, 2005
Imagine being one of the unlucky millions of people caught in the great blackout of 2003 in New York City. While many of you watched the evening news with interest, those experiencing the power outage faced emotional panic, plus the risk of personal injury in pitch-black hallways and elevators.

Considering that slip and fall injuries in the workplace alone are responsible for almost $5 billion dollars in wage replacement and medical payments, the additional costs for injuries in mercantile centers, hotels, and entertainment complexes caused by natural and unatural disasters makes one pause to think.
Starlog vol4 issue 3 Commercial Wood And Laminate Floors Growing in Popularity
Vol. 4, Issue 3  Size: 227 KB  Uploaded: June 10th, 2005
Wood has been a favored interior finish for generations. In commercial environments, this has been a love/hate relationship. Love the look -- hate the maintenance and moisture issues. Those concerns can be put to rest, thanks to innovations in hardwood construction plus the introduction of laminate flooring. These products feature great aesthetics with superior physical performance and easy maintenance.
Starlog vol4 issue 2 Up With Lift Systems!
Vol. 4, Issue 2  Size: 158 KB  Uploaded: June 10th, 2005
Without a doubt, it is simpler, faster and more cost effective to install new flooring under office systems using a professional lift system than to do the same job by dismantling and reassembling furniture, using jerry rigged tools not designed for the job and employing extra labor. And yet, a surprising number of facility managers either don't know about, or don't take advantage of flooring companies that use today's professional lift systems.
Starlog vol4 issue 1 Annual Starnet® Design Awards
Vol. 4, Issue 1  Size: 368 KB  Uploaded: April 1st, 2008
The Grand Ballroom at the Ritz Carlton Hotel in Cancun, Mexico, was aglow under thousands of twinkling starlights as StarNet® members, vendors and guests gathered for their annual celebratory banquet this past April. The dinner marked an occasion the attendees look forward to every year -- the Design Competition Awards.

The evening capped days of business sessions, a trade fair and socializing that were as relaxed and friendly as Cancun's beaches.
Starlog vol2 issue 4 Ceramic Tile
Vol. 2, Issue 4  Size: 1 MB  Uploaded: June 9th, 2005
Visit ancient Rome and you'll see ceramic tile in ruins ranging from servant homes to noble estates. Natural ceramic tile was the flooring medium used for the ordinary to the extraordinary. For centuries, ceramic tile floors played the dual roles of design and durability. Amazingly, many of these floors still retain their color and designs, even though the rest of the building has deteriorated.

Today, aesthetics and functional benefits are still the key reasons behind ceramic's popularity. Ceramic tile is the floor for you if you're looking for style that never goes out of fashion, versatile colors and designs, installation pattern options, unsurpassed durability and easy maintenance.
Starlog vol2 issue 3 Purchasing Carpet Direct: An Update On The Costs and Complications
Vol. 2, Issue 3  Size: 574 KB  Uploaded: June 9th, 2005
Here's a subject that is as relevant and topical today as it was when StarNet® first covered it in "Carpeting Without A Professional" in StarLog Volume 1, Issue 4, published in 1999.

StarNet® members consistently rank that newsletter as one of the most requested of all StarLogs. We've received many requests to revise the original newsletter with updates on the costs and complications. So, we'd like to take this opportunity to reintroduce this important topic to StarNet® member customers.
Starlog vol2 issue 2 It's What You Don't See That Makes The Difference
Vol. 2, Issue 2  Size: 1.86 MB  Uploaded: June 9th, 2005
No matter what floorcovering you select, the key to a great installation lies beneath the surface.

Proper substrate preparation creates the foundation for floors that look great and perform well. Taking short cuts with patches that repair substrate damage and imperfections, and with levelers that create smooth, flat surfaces, invites costly and unsightly installation issues and failures.
Starlog vol2 issue 1 The Growing Popularity of Specialty Floor Coverings
Vol. 2, Issue 1  Size: 1 MB  Uploaded: June 9th, 2005
One Size Does Not Fit All

The majority of commercial floor coverings are designed to meet the general needs of the floored space. They are styled and manufactured to be aesthetically pleasing, durable and easy to maintain. But the very nature of commercial interiors, and the activities that happen in these spaces, has given rise to a new category of floor coverings--specialty floors. These products have enhanced physical characteristics and unique properties to fulfill the needs of special spaces and niche areas. Specialty floors offer value-added features and benefits for spaces where general floor coverings fall short on required or desired performance.
Starlog vol1 issue 6 What You Should Know About "Green" Floorcovering
Vol. 1, Issue 6  Size: 307 KB  Uploaded: June 9th, 2005
One of the hottest topics, if not THE topic of the new millennium for the design and build industry is "green. "

Specifiers, facility managers, building owners and building occupants are demanding green buildings, green products, green construction methods, and green renovation and demolition. A heightened sense of environmental awareness for future generations is driving this desire to reduce the impact of man-made buildings on the natural environment.
Starlog vol1 issue 5 Understanding Concrete: Moisture and Vapor Emission Problems
Vol. 1, Issue 5  Size: 2.26 MB  Uploaded: June 9th, 2005
Moisture in concrete substrates is a leading cause of flooring failure, costing billions of dollars annually in damage, downtime, repair and replacement. You might think this problem occurs primarily in humid climates, or in geographies with a high water table.

But moisture problems are much more widespread--and the problem is growing.
Starlog vol1 issue 4 Carpeting Without A Professional: A Review of the Costs and Complications
Vol. 1, Issue 4  Size: 863 KB  Uploaded: June 9th, 2005
It may seem logical that purchasing carpet by itself, as opposed to through a qualified flooring professional, would result in a lower cost. However, carpet is not a stand-alone product. There are many additional services and expenses required to complete an installation project properly. A lower price does not necessarily mean a lower cost.

A recent national survey confirmed the increased expense of carpet as an exclusive purchase and explored the origins of these costs. The survey examined several components of carpet installation ranging from material price to management time to simple cost per square yard. The following table details these elements based on an average installation of 1, 000 square yards. The resulting cost increase was between $3. 55 and $7. 21 per square yard.
Starlog vol1 issue 3 Carpet Air Quality: The Debate, The Myths, The Facts
Vol. 1, Issue 3  Size: 1.38 MB  Uploaded: June 9th, 2005
The impact of new carpet on the indoor environment has served as a hot news topic in recent years, with the media sometimes reporting sensational accounts of human suffering from so-called "toxic carpet fumes. "

Such stories are enough to make any property manager shudder. But is carpet toxicity really a legitimate concern?
Starlog vol1 issue 2 Coming Unglued
Vol. 1, Issue 2  Size: 1.13 MB  Uploaded: June 9th, 2005
Despite the carpet industry's efforts to improve the quality of installation workmanship, bond failure in commercial carpet installations remains a leading cause of complaints, lawsuits and premature replacement.

Annual losses from such failures run into the millions of dollars, and ripples and open seams caused by bond failure create a high-liability safety hazard.

This bulletin discusses the most common types of failure, their causes and methods of prevention. The highlighted boxes are selected quotes from applicable sections of the Carpet and Rug Institute's CRI 104

Standard for Installation of Commercial Textile Floorcovering Materials
Starlog vol1 issue 1 Shading, Pile Reversal & Pooling
Vol. 1, Issue 1  Size: 2.12 MB  Uploaded: June 9th, 2005
Shading, pile reversal and pooling are characteristics exhibited by many cut-pile carpets, rugs and other textile floor coverings. Though normal, they are sometimes unexpected and result in complaints.

This bulletin discusses these conditions and their causes in an attempt to assist carpet and fiber manufacturers, dealers and buyers to make informed decisions regarding carpet selection and complaint resolution